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I would have given 5 stars but I can’t because the lack of communication, and not returning our calls. I spoke to Brad and he was understanding about my frustration. He made sure we got a call back. Our new huge bay window is absolutely beautiful. Thank you Brad
“Have been using ERG to update or windows and doors. This is the third time. Love the quality of the products and service of install. Andre was personable and very knowledgeable of the products. Recommend using them for windows and doors.”
“Purchased my windows and did install from Elite Remodeling and my overall experience was pretty positive. The sales person was informative, the installation was fast. I had an issue with the pricing and Sam (who I think is the owner), helped resolve the issue in a timely manner. Great job!”
ERG was great to work with. Their products are high quality. I bought a few replacement windows 3 years ago. They have been great and so we just replaced all the windows in the whole house. The sales process was reasonable and low pressure. The installers were super professional and respectful. They did a great job! I would highly recommend using ERG.
Fabulous company to work with. Chris and Alex were very helpful in the quoting process, answered all my questions and made everything so easy. Windows came in ahead of schedule, and Jacob and his install crew were amazing! They competed the job ahead of their time estimate and were so professional and friendly. Windows look incredible! I could not be happier with my ERG experience!
Four new basement windows were installed. There was some wait for the windows to arrive after the initial order. But once the windows became available, the work was performed when advised without any delays. Actual job was performed in less than half a day and the new windows are a great improvement. The job was performed and completed professionally with good cosmetic results. Also, the workers left all work areas very clean with no extra cleanup required by me. Good communication throughout the order/replacement process. Very satisfied.
Came same day to provide estimate. Very professional and personable. Answered all our questions. They were able to schedule a date for the new roof within 2 weeks of the day of estimate. Brand new roof done in about 8 hours. I highly recommend Elite Remodeling Group for windows and roofing services.
My roof was in bad shape. Mike came out and did an inspection. He looked into great detail and was impressive with his vast knowledge and care. Great company who helps great causes. This is a no brainer. I will be referring them to all my friends and family.
I hired ERG to install 18 windows in my house. From the initial sales call through the installation every ERG employee I spoke and dealt with were extremely friendly and professional. The product quality is excellent. The installation was impeccable. I would highly recommend ERG to anyone.
Fair pricing fast installation arrived early on installation day and finished ahead of schedule the 2 guys that came to install were polite and cleaned up after themselves. Much appreciated and highly recommended.
Shaun Dames was a pleasure to work with. He came at a time that was convenient for us which was quite late in the day. His presentation was thorough and complete. Although our initial thought was to replace a couple of doors, he noted that we were also concerned about the fact that our attic insulation was inadequate. Since that was a priority, we went ahead with that purchase first. That has made a huge difference and we are grateful that he was able to help us with that.
We would recommend Shaun and ERG without hesitation.
ERG is a professional, responsive, full service company. They make it easy for the home owner. From start to finish, they take the work off the homeowners hands. They submitted for homeowners association approvals and the village permits. I’ve had new windows and a front door put in by them and I’m very happy with both projects.
Highly recommend ERG. They boarded up a window from storm damage in the interim while awaiting custom window order, replacing 3 windows for us. The installation went very smooth, professional service throughout the process and they look great. All snug and tight for the cold weather!
Fabulous company to work with. Chris and Alex were very helpful in the quoting process, answered all my questions and made everything so easy. Windows came in ahead of schedule, and Jacob and his install crew were amazing! They competed the job ahead of their time estimate and were so professional and friendly. Windows look incredible! I could not be happier with my ERG experience!
ERG was great to work with. Their products are high quality. I bought a few replacement windows 3 years ago. They have been great and so we just replaced all the windows in the whole house. The sales process was reasonable and low pressure. The installers were super professional and respectful. They did a great job! I would highly recommend using ERG.
I’ve used Elite before for my basement windows replacement and was very pleased by the product quality, the workmanship and the clean up. Prices were fair for quality as well. They did a good job on my sliding glass door replacement and I will very likely use them again in the future.
I have used ERG for all of my window and both exterior doors in my home over the last 2 years…both times they have been here, they have been great… besides doing an amazing job installing them, the guys are super nice, have been very respectful, clean up behind themselves and haul away all the debris! The windows and doors are beautiful… I am so in love with my new doors and windows!!! They come with a Lifetime warranty and the warranty transfers, if you move, to the new owners! You won’t go wrong with Elite Remodeling Group … I did not get paid for this review, they are just that good! Thank you ERG I couldn’t be happier!
I thought that were a great 5- star business with reasonable prices and good customer service, but I did have a small problem with the installers making a mess at my house and not coming back to paint the door to match community guidelines.
They did a wonderful job of putting in 13 new windows as well as a front door and sliding patio door
ERG replaced my roof and installed insulation. Their staff is very responsive and helpful. They work very fast and so far the work appears to be in good shape.
Have used erg several times always do great work.
ERG did a roof replacement on our home. The workers were friendly, respectful and did an outstanding job removing my old roof and installing a new one. The clean up was phenomenal and the manager Kevin was overseeing the project. I would recommend ERG to anyone who is in the market for roof replacement.
I received a 5 star experience! From scheduling them to come out and look at my windows. To the very end of install and months after. Very polite and even gave us courtesy reminder the day before and 2hrs prior. I’m a very busy person and was very happy to have them out and get the job crossed off the list. My windows were poorly energy efficient! Now I can’t explain how great they are now! You have to see for yourself! Thank You Elite!
Used ERG to replace both roof and windows. Very responsive and on time. Chris and Ken remained flexible and easy to work with throughout the process. Its crews were also professional. Neighbors were also complimentary of new windows.
Had them replace our windows and they did an excellent job. Installers put drop cloths down inside anywhere they were working and then cleaned afterwards. All debris outside was also cleaned up. Very happy with the service.
Upon our request, Mike and Logan came out to inspect our roof. They spent over an hour in the attic, even looking at our roof via a drone. When they were done, my wife and I were expecting a long sales pitch. None of that. They basically pointed out the problem areas and then told us our roof was in a good shape and doesn’t need replacing for a long time. Bottom line? 5 stars to a team for their honest, transparent feedback. They even sent us pictures of what they found. They’ve established our trust that we found a respectful, professional and ethical organization.
Our initial meeting was quite informative, they have a detailed PowerPoint presentation. I enjoyed learning more about the organizations they partner with (Habitat for Humanity and Shriners Children’s Hospital). We had 3 windows and a patio door installed with their private label. To be honest, I didn’t think to ask about choices, I definitely felt they knew what they were doing and recommending. Install day came, and the two men were timely and respectful of COVID wearing masks. In and out took about 5 hours, they did a great job, I found the quality of the windows and doors to be great, and we now have a less windy house since these were replacements for very wonky windows. Overall, we had a great experience, I would recommended ERG to others to check out if they find their needing help with a project. ERG was responsive during the process letting me know when the windows were coming in, and if delayed, kept updated which I loved! Thank you again!
They did an amazing job. We hired them to do the siding, install a window, and put in insulation in our attic. The communication on scheduling and proper expectations with any coordination was spot on and they kept us up to date with any changes. The quality of work was phenomenal and the siding material quality is noticeably higher grade. Also, everyone including the installers we dealt with at ERG was professional, super friendly, and personable making working with them a more enjoyable experience. I can keep going on about the amazing work they did and the awesome customer service they provide but typing on my phone makes it hard to do in this review.
In the end, there are three things you can expect from a contractor: 1) proper expectations and timely completion of the work, 2) clear communication on any changes to the plan, and 3) good quality of work for a reasonable price. Check, check, and check. I would highly recommend ERG to anyone and everyone.
I had them change the escape windows in my basement. The installer did a great job installing the windows. My basement is now noticeably warmer.
This was not the 1st time we’ve used Elite Remodeling. They do very good work. This time we replaced our basement windows. They were on time, were done very quickly, and we noticed the difference in temperature right away.
I hired ERG to install 18 windows in my house. From the initial sales call through the installation every ERG employee I spoke and dealt with were extremely friendly and professional. The product quality is excellent. The installation was impeccable. I would highly recommend ERG to anyone.
Used for roof replacement. Work was performed on time in a professional manner as described. Supervisors followed up twice and first one took care of a related problem that really had nothing to do with the work contracted for. Quite pleased. There is some confusion about what work they do and do not perform. I will keep them in mind for a skylight repair.
Have used Elite for several projects. Their windows especially have been excellent and their service department is always responsive if needed.
The sales associates we have dealt with have shown increased knowledge over the time we have dealt with the company. Natalie Walter especially is incredible knowledgeable and a pleasure to work with. She is supremely dedicated to working with you and presenting options to fit your budget while meeting your remodeling needs.
Elite put a new roof on our house a couple years ago. The roof is performing well and I’m still impressed by how nice the roofers were. And how quickly they did the job and how well they cleaned up afterwards!
They were fabulous to work with. The staff is very friendly and courteous; they keep in touch throughout the process. The workers, also very polite and courteous, arrived on time; did a great job; cleaned up at the end of each day. The windows look awesome as does all the flashing around them. Highly recommend this company.
The folks who installed our windows did so efficiently and quickly, cleaning up after themselves and delivering a high-quality product. We immediately noticed the noise reduction from the new windows. We live not far from a fairly busy street, and the difference between having the patio doors or dining room windows open versus closed is amazing.
The windows are easy to clean and they pop right out if you need to remove the screens or make any other adjustments.
Everyone we’ve dealt with at Elite has been friendly and provided flexible options and timing for us. Overall, it’s been an excellent experience working with them.
Very satisfied with Elite Remodeling Group. Price was better than Pella’s estimate. Window installation was flawless. My neighbors have complemented the work. My house was left clean. This is an excellent company. Grateful and happy.
ERG is fantastic with customer service and window installation. I am very impressed with two employees. They worked diligently and made sure the windows fit perfectly. Most definitely, l will refer my friends and family.
The installers were polite, efficient and true craftsmen. Very happy with our new doors. We would recommend this company to others.
847-383-9958